It’s also possible that your Wi-Fi router doesn’t support the full speed of your service. Some devices may not be able to measure the full speed of your internet service. This means you might get one Speedtest result on one device and a different result on another, even using the same provider.

Devices (phones, tablets, PCs, etc…) can have very different Wi-Fi and cellular radio capabilities.

Several factors can impact the speed recorded by a test: Speedtest measures the speed between your device and a test server, using your device's internet connection. What factors may impact my Speedtest ® result?

Is Speedtest owned by an internet service provider?.

What’s an acceptable ping (or latency) for online gaming?.

What speeds do I need to transfer large files?.

What speeds do I need for streaming or large downloads?.

Why am I getting different speeds between my computer and my phone/tablet?.

Why aren’t there any servers in my area?.

What does changing the Speedtest server do?.

What should I do if my internet speed is slow?.

What factors may impact my Speedtest ® result?.

If you have questions about specific words, check out our glossary. Dig into some of the most frequently asked questions about internet speeds.

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